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Course 7400
Three-Hour Course (Virtually/In Person)
Version-SL Generation Beta
This course is designed for Senior Leadership
Mitigating Violence in the Workplace; Gaining Compliance Using Surgical Communication
- Focuses on identifying and analyzing the origins of anger and how to flag specific triggers that lead to hostility.
- Review practical implementation of behavioral detection techniques.
- Review and discuss the importance of time management and how to maintain control of hostile situations.
- Review and discuss how to strategically collect and assemble mental report writing in hostile situations.
- Review knowledge of toxic terminology and how it is implemented to gain control of hostile situations and restore peace in the workplace.
- Video scenarios provided to augment lesson.