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Course 7404: Annual Re-certification
4 Hour Certified Recurrent Training (Virtual/In-Person)
Mitigating Violence In The Workplace: Gaining Compliance Using Surgical Communication:
For those who have already been certified by completing Course 7402
Version RT-Generation Beta
- Focuses on identifying and analyzing the origins of anger and how to flag specific triggers that lead to hostility.
- Review practical implementation of behavioral detection techniques.
- Review and discuss the importance of time management and how to maintain control of hostile situations.
- Review and discuss how to strategically collect and assemble mental report writing in hostile situations.
- Review knowledge of toxic terminology and how it is implemented to gain control of hostile situations and restore peace in the workplace.
- Review updated federal and state law.
- Video scenarios provided to augment lesson.